Some important info while navigating Stay You:
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused or the item is deffective.
We offer a partial refund when the item is used.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery is 1-5 days. Priority delivery is 1-3 days.
Standard delivery is 1-12 days.
Express delivery (from US) is 1-5 days.
Express delivery is 1-5 days. UPS may reach out via email or phone for delivery PLEASE RESPOND.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
We can only track an item for 90 days. If you have not received your item after 90-days we can no longer track your item and will not be providing a replacement.
We gurantee our hoodies are free of defects when they arrive. We provide a washing instructions card with each hoodie.
If the hoodie arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
We guarantee the quality of our books and are free from defects. We need you to contact us immediately upon receiving the book. We do not accept returns on books outside of printed defects.
We accept returns on candles, mugs, hats and other items. We ask that you contact us before 30-days of receiving the item to set up a return to exchange.